Privacy Policy

Overview

Precision Lock & Key ("we," "us," or "our") values your privacy. This Privacy Policy explains what information we collect when you visit our website or contact us for locksmith services, how we use that information, and your rights regarding it.

Information We Collect

When you use our "Get A Quote" contact form or reach out to us, we may collect the following information:

Your name
Email address
Phone number
Service address
The type of locksmith service you need
Any additional details you provide in your message

We do not collect payment information through this website. Payment for services is handled separately at the time of service.

How We Use Your Information

We use the information you provide solely to:

Respond to your service inquiry or quote request
Schedule and provide locksmith services
Communicate with you about your service needs
Improve our website and services

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We will never share your information with outside parties except when required by law or to protect our rights.

Data Security

We take reasonable measures to protect the personal information you provide to us. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of your data.

Cookies & Analytics

Our website may use basic cookies to ensure proper functionality. We do not use cookies for advertising or tracking purposes.

Your Rights

You have the right to request access to, correction of, or deletion of any personal information we hold about you. Simply contact us using the information below and we will respond promptly.

SMS/Text Messaging Terms

Program Name: Precision Lock & Key Spokane SMS Alerts

Program Description: By providing your phone number and opting in, you consent to receive text messages from Precision Lock & Key related to your service inquiries, appointment confirmations, service updates, and promotional offers.

Message Frequency: Message frequency varies. You may receive up to 5 messages per month depending on your service activity and engagement.

Message & Data Rates: Message and data rates may apply. Please check with your mobile carrier for details on your text messaging plan.

Opt-Out: You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and will no longer receive texts from Precision Lock & Key.

Support: For help or questions about our SMS program, reply HELP to any message, or contact us directly at (509) 370-4370 or [email protected].

Carriers Supported: Compatible with all major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Phone: (509) 370-4370
Email: [email protected]
Location: Spokane, WA & Surrounding Areas